Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 853 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
2. 2.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
3. 3.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) a clear subject line
5. 5.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
6. 6.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) checking spelling (d) short paragraphs
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) one huge paragraph
10. 10.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) no name at the end (d) a silly email ID
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
12. 12.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) no subject line (d) a polite greeting
15. 15.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) forgetting the file (d) ALL CAPITAL LETTERS
16. 16.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) text-message spelling
19. 19.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
20. 20.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
21. 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) naming the attachment (d) emojis to a principal
24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a silly email ID (d) text-message spelling
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) a silly email ID (c) signing with your name (d) replying within a day
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
28. 28.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
29. 29.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) emojis to a principal (d) checking spelling
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
34. 34.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) no name at the end (d) a polite greeting
36. 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no subject line
38. 38.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
39. 39.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
40. 40.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit

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