Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 856 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
4. 4.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a clear subject line
5. 5.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
6. 6.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) no name at the end (d) ALL CAPITAL LETTERS
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) text-message spelling (d) no subject line
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) emojis to a principal (d) a sensible email ID
9. 9.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) forgetting the file (d) no subject line
10. 10.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) a silly email ID
14. 14.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
16. 16.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) emojis to a principal (d) ALL CAPITAL LETTERS
20. 20.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
21. 21.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a polite greeting (d) a sensible email ID
27. 27.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a polite greeting (d) short paragraphs
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
29. 29.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a sensible email ID (d) naming the attachment
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) short paragraphs (d) checking spelling
32. 32.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) a polite greeting (d) replying within a day
33. 33.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) a polite greeting (d) short paragraphs
34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line

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