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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 861 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a sensible email ID (d) one huge paragraph
  2. 2.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
  3. 3.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) replying within a day (d) a clear subject line
  4. 4.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) short paragraphs
  6. 6.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) naming the attachment
  8. 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) no name at the end (d) emojis to a principal
  10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  11. 11.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  12. 12.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  13. 13.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
  16. 16.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) forgetting the file (d) a sensible email ID
  17. 17.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a polite greeting (d) short paragraphs
  18. 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  19. 19.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  20. 20.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  21. 21.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) emojis to a principal (d) checking spelling
  22. 22.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
  23. 23.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a sensible email ID (d) one huge paragraph
  24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) no subject line (d) a clear subject line
  25. 25.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) signing with your name (d) no name at the end
  26. 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  27. 27.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) emojis to a principal
  28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  30. 30.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) replying within a day (d) a clear subject line
  32. 32.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  33. 33.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) ALL CAPITAL LETTERS (d) checking spelling
  34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  35. 35.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) forgetting the file
  36. 36.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) signing with your name (d) naming the attachment
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  40. 40.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) a sensible email ID (d) no subject line

Answer key

  1. one huge paragraph
  2. read it once more
  3. text-message spelling
  4. a poor email habit
  5. short paragraphs
  6. that a file is attached
  7. text-message spelling
  8. why you are writing
  9. checking spelling
  10. the subject line
  11. why you are writing
  12. a good email habit
  13. the sign-off
  14. a polite thank-you line
  15. formally and briefly
  16. a sensible email ID
  17. no name at the end
  18. the details
  19. a good email habit
  20. a good email habit
  21. checking spelling
  22. sum up the email
  23. one huge paragraph
  24. no subject line
  25. signing with your name
  26. the greeting
  27. a clear subject line
  28. the details
  29. the subject line
  30. a poor email habit
  31. emojis to a principal
  32. a poor email habit
  33. ALL CAPITAL LETTERS
  34. the details
  35. replying within a day
  36. after a few working days
  37. ALL CAPITAL LETTERS
  38. a polite thank-you line
  39. the greeting
  40. a sensible email ID

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