Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 87 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
3. 3.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
4. 4.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) short paragraphs (d) checking spelling
5. 5.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) text-message spelling
6. 6.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) short paragraphs (d) no subject line
8. 8.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a silly email ID (d) replying within a day
9. 9.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
10. 10.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a sensible email ID (d) emojis to a principal
11. 11.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a sensible email ID
12. 12.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) forgetting the file
13. 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) no name at the end
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
17. 17.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) a polite greeting (d) checking spelling
19. 19.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
22. 22.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
23. 23.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
24. 24.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
25. 25.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
26. 26.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) forgetting the file (d) text-message spelling
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
29. 29.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) naming the attachment
30. 30.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
34. 34.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
35. 35.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
38. 38.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) no name at the end

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