Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 871 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
4. 4.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) a sensible email ID (d) no subject line
5. 5.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a polite greeting (d) forgetting the file
6. 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
8. 8.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) forgetting the file (d) no subject line
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) no subject line (d) replying within a day
13. 13.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) a polite greeting (d) one huge paragraph
14. 14.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
21. 21.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) checking spelling
24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) replying within a day
25. 25.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
26. 26.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) replying within a day (d) naming the attachment
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
29. 29.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
30. 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) ALL CAPITAL LETTERS (d) naming the attachment
32. 32.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) short paragraphs
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) text-message spelling (d) a sensible email ID
36. 36.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
37. 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) naming the attachment (d) text-message spelling
39. 39.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
40. 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students