Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 873 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
5. 5.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) no subject line (d) checking spelling
7. 7.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a sensible email ID (d) one huge paragraph
10. 10.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) a sensible email ID
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
12. 12.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
13. 13.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) no subject line
16. 16.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
17. 17.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) emojis to a principal (d) no subject line
18. 18.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a silly email ID (d) signing with your name
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a sensible email ID (d) signing with your name
21. 21.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) checking spelling (d) short paragraphs
25. 25.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
26. 26.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) no name at the end (d) one huge paragraph
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) text-message spelling
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
34. 34.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
35. 35.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) short paragraphs
36. 36.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
37. 37.Which of these is a good email habit? (a) no name at the end (b) signing with your name (c) no subject line (d) a silly email ID
38. 38.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit

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