Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 875 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) no name at the end (d) a sensible email ID
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a silly email ID
5. 5.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) forgetting the file
17. 17.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
19. 19.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) signing with your name
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
22. 22.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no subject line
23. 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) no name at the end (d) no subject line
25. 25.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) a clear subject line (d) a polite greeting
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
27. 27.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a sensible email ID (d) forgetting the file
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) replying within a day (d) a clear subject line
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) emojis to a principal (d) checking spelling
33. 33.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
35. 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) signing with your name (d) forgetting the file
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) a clear subject line
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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