Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 885 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no subject line (d) signing with your name
6. 6.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
8. 8.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) a polite greeting
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) a clear subject line
12. 12.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) one huge paragraph (d) no subject line
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) text-message spelling (d) short paragraphs
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
19. 19.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) emojis to a principal (d) text-message spelling
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
25. 25.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) naming the attachment
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
28. 28.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) replying within a day
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) replying within a day
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) short paragraphs (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) forgetting the file (d) a clear subject line
35. 35.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) a silly email ID (d) checking spelling
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) a silly email ID (d) no name at the end
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
39. 39.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) forgetting the file
40. 40.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details

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