Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 892 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
2. 2.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) no name at the end
3. 3.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) checking spelling (d) a polite greeting
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
5. 5.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) checking spelling (d) emojis to a principal
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
9. 9.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
10. 10.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
11. 11.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
12. 12.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
15. 15.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
16. 16.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) signing with your name (d) checking spelling
18. 18.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
19. 19.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no subject line (d) signing with your name
20. 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
25. 25.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
27. 27.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
33. 33.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
36. 36.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
37. 37.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) checking spelling (d) signing with your name
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
40. 40.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) no subject line (d) forgetting the file

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