Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 898 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a polite greeting (d) no subject line
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) text-message spelling (d) emojis to a principal
3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) one huge paragraph (d) a clear subject line
4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
5. 5.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
6. 6.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
7. 7.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) signing with your name (d) naming the attachment
8. 8.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) no subject line (d) a clear subject line
10. 10.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
11. 11.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) no subject line
14. 14.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) a polite greeting (d) naming the attachment
15. 15.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) short paragraphs (d) replying within a day
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
20. 20.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) naming the attachment (d) replying within a day
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) naming the attachment
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
31. 31.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) short paragraphs
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) checking spelling (d) no name at the end
36. 36.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) no subject line (d) ALL CAPITAL LETTERS
39. 39.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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