Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 900 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) forgetting the file (d) a clear subject line
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) ALL CAPITAL LETTERS (d) naming the attachment
3. 3.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
4. 4.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
5. 5.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) replying within a day (d) a sensible email ID
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) no subject line (d) no name at the end
9. 9.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
10. 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
11. 11.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
12. 12.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) no name at the end (d) replying within a day
13. 13.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a clear subject line (d) no subject line
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
16. 16.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) no subject line (d) a polite greeting
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
19. 19.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
23. 23.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
24. 24.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a sensible email ID (d) forgetting the file
25. 25.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a polite greeting (d) a silly email ID
29. 29.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) one huge paragraph (d) naming the attachment
31. 31.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) a polite greeting
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) naming the attachment (d) text-message spelling
34. 34.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) no subject line (d) text-message spelling
40. 40.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name

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