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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 906 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  2. 2.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) signing with your name (d) text-message spelling
  3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  4. 4.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) no name at the end (d) ALL CAPITAL LETTERS
  5. 5.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
  6. 6.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  7. 7.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  9. 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  10. 10.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) forgetting the file (d) no name at the end
  13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  14. 14.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  15. 15.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) forgetting the file (d) no name at the end
  16. 16.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no subject line (d) checking spelling
  17. 17.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) a clear subject line (d) a polite greeting
  18. 18.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  19. 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) no name at the end (d) a clear subject line
  21. 21.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  23. 23.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
  24. 24.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
  25. 25.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  26. 26.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  29. 29.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a clear subject line (d) text-message spelling
  30. 30.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) no subject line (d) replying within a day
  32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  33. 33.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
  34. 34.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) replying within a day
  35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  37. 37.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  38. 38.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) text-message spelling
  39. 39.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
  40. 40.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) text-message spelling

Answer key

  1. a good email habit
  2. text-message spelling
  3. a polite thank-you line
  4. a clear subject line
  5. read it once more
  6. the sign-off
  7. a poor email habit
  8. a good email habit
  9. a poor email habit
  10. the subject line
  11. why you are writing
  12. signing with your name
  13. a poor email habit
  14. the subject line
  15. a polite greeting
  16. checking spelling
  17. no subject line
  18. a poor email habit
  19. the sign-off
  20. no name at the end
  21. the greeting
  22. a good email habit
  23. sum up the email
  24. formally and briefly
  25. one based on your name
  26. a polite thank-you line
  27. the main message
  28. a good email habit
  29. a clear subject line
  30. the greeting
  31. no subject line
  32. the subject line
  33. after a few working days
  34. ALL CAPITAL LETTERS
  35. the main message
  36. the sign-off
  37. the sign-off
  38. text-message spelling
  39. signing with your name
  40. checking spelling

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