Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 910 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) one huge paragraph (d) no subject line
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a sensible email ID (d) forgetting the file
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
9. 9.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
11. 11.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
14. 14.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) signing with your name (d) a clear subject line
17. 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) naming the attachment (d) a clear subject line
19. 19.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) forgetting the file (d) a silly email ID
21. 21.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) replying within a day (d) short paragraphs
23. 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) one huge paragraph (d) a clear subject line
25. 25.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
26. 26.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) forgetting the file
28. 28.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) a sensible email ID (d) a polite greeting
29. 29.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
30. 30.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) text-message spelling (d) signing with your name
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) one huge paragraph (d) text-message spelling
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) a clear subject line (d) a polite greeting

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