Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 915 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) naming the attachment (d) a polite greeting
3. 3.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) one huge paragraph (d) checking spelling
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
12. 12.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
13. 13.Which of these is a poor email habit? (a) one huge paragraph (b) naming the attachment (c) a sensible email ID (d) a polite greeting
14. 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.Which of these is a good email habit? (a) a sensible email ID (b) no name at the end (c) text-message spelling (d) no subject line
17. 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
19. 19.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) a clear subject line
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no subject line (d) replying within a day
23. 23.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) forgetting the file (d) naming the attachment
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
25. 25.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
28. 28.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
29. 29.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a silly email ID (d) replying within a day
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
33. 33.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
34. 34.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
35. 35.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) no subject line
38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
39. 39.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
40. 40.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a clear subject line (d) text-message spelling

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