Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 919 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) a clear subject line (d) replying within a day
9. 9.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) one huge paragraph (d) no subject line
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
11. 11.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) forgetting the file (d) no name at the end
15. 15.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) emojis to a principal
17. 17.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
18. 18.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
19. 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) no subject line (d) replying within a day
21. 21.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) checking spelling (d) forgetting the file
22. 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) one huge paragraph (d) text-message spelling
24. 24.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
25. 25.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) signing with your name
27. 27.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
28. 28.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) checking spelling (d) a silly email ID
30. 30.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) forgetting the file
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) naming the attachment (d) signing with your name
33. 33.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) no subject line (d) emojis to a principal
34. 34.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no subject line
36. 36.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
39. 39.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) short paragraphs (d) checking spelling
40. 40.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off

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