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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 922 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) checking spelling
  2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  3. 3.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  6. 6.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) no subject line
  7. 7.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
  9. 9.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  10. 10.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  11. 11.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a silly email ID (d) no subject line
  12. 12.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  13. 13.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) ALL CAPITAL LETTERS (d) emojis to a principal
  14. 14.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  15. 15.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) replying within a day (d) a clear subject line
  17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  18. 18.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
  19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a silly email ID (d) emojis to a principal
  20. 20.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) ALL CAPITAL LETTERS (d) short paragraphs
  21. 21.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) a clear subject line (d) forgetting the file
  22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  23. 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  25. 25.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  26. 26.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  27. 27.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
  28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) replying within a day (d) no name at the end
  30. 30.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  31. 31.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) ALL CAPITAL LETTERS (d) naming the attachment
  33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) a silly email ID
  35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) checking spelling (d) a sensible email ID
  37. 37.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  38. 38.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
  39. 39.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  40. 40.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit

Answer key

  1. one huge paragraph
  2. the subject line
  3. sum up the email
  4. formally and briefly
  5. the sign-off
  6. no subject line
  7. one based on your name
  8. after a few working days
  9. the sign-off
  10. why you are writing
  11. checking spelling
  12. a good email habit
  13. a polite greeting
  14. the greeting
  15. the greeting
  16. forgetting the file
  17. the subject line
  18. short paragraphs
  19. naming the attachment
  20. ALL CAPITAL LETTERS
  21. a clear subject line
  22. the main message
  23. the subject line
  24. the greeting
  25. a good email habit
  26. the subject line
  27. replying within a day
  28. the subject line
  29. replying within a day
  30. a good email habit
  31. the details
  32. ALL CAPITAL LETTERS
  33. the details
  34. signing with your name
  35. why you are writing
  36. one huge paragraph
  37. a good email habit
  38. read it once more
  39. the sign-off
  40. a poor email habit

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