Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 924 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a polite greeting
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
5. 5.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
7. 7.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
8. 8.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
9. 9.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
10. 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) one huge paragraph (d) forgetting the file
12. 12.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a clear subject line (d) text-message spelling
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) a polite greeting (d) signing with your name
19. 19.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
21. 21.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a silly email ID (d) replying within a day
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) one huge paragraph (d) replying within a day
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
29. 29.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) text-message spelling (d) a silly email ID
31. 31.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) text-message spelling (d) no subject line
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
34. 34.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) forgetting the file (d) naming the attachment
35. 35.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
36. 36.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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