Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 929 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
4. 4.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) short paragraphs (d) checking spelling
6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
7. 7.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a clear subject line (d) ALL CAPITAL LETTERS
8. 8.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
9. 9.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
10. 10.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) a silly email ID (d) a polite greeting
14. 14.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) one huge paragraph (d) a polite greeting
15. 15.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) text-message spelling (d) one huge paragraph
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
18. 18.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
19. 19.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) no subject line (d) one huge paragraph
20. 20.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) one huge paragraph (d) a silly email ID
22. 22.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) checking spelling (d) one huge paragraph
25. 25.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
26. 26.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
29. 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
30. 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
31. 31.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) signing with your name (d) a clear subject line
32. 32.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
34. 34.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
35. 35.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) checking spelling (d) forgetting the file
36. 36.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) forgetting the file (d) one huge paragraph
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) signing with your name (d) replying within a day
39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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