Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 938 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) signing with your name (d) no subject line
2. 2.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
3. 3.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
6. 6.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) one huge paragraph
10. 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
11. 11.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) no subject line
14. 14.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) text-message spelling
15. 15.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) signing with your name (d) replying within a day
16. 16.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
18. 18.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a silly email ID (d) one huge paragraph
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) one huge paragraph (d) no subject line
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
26. 26.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a polite greeting (d) a clear subject line
28. 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
29. 29.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) no subject line (d) a sensible email ID
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
31. 31.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) short paragraphs (d) a polite greeting
32. 32.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a silly email ID (d) text-message spelling
35. 35.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) a polite greeting (d) signing with your name
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) emojis to a principal (d) checking spelling

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