Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 949 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
2. 2.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a silly email ID (d) a sensible email ID
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
4. 4.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
6. 6.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
9. 9.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) naming the attachment (d) forgetting the file
10. 10.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
12. 12.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) a silly email ID
14. 14.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
15. 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
16. 16.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) ALL CAPITAL LETTERS (d) no name at the end
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) a clear subject line (d) signing with your name
22. 22.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) no subject line (d) one huge paragraph
24. 24.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
25. 25.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) checking spelling (d) replying within a day
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) emojis to a principal (d) replying within a day
28. 28.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) a polite greeting (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) emojis to a principal (d) text-message spelling
30. 30.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
31. 31.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) short paragraphs (d) a silly email ID
32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a polite greeting (d) short paragraphs
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a polite greeting (d) ALL CAPITAL LETTERS
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

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