Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 2.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a sensible email ID
- 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
- 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 5.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 6.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 7.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a polite greeting (d) text-message spelling
- 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) text-message spelling
- 9.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) short paragraphs (d) a polite greeting
- 10.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 13.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a silly email ID (d) emojis to a principal
- 14.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) short paragraphs
- 16.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
- 17.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 18.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
- 19.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 21.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) a clear subject line (d) checking spelling
- 22.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 24.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a clear subject line
- 25.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) emojis to a principal
- 26.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 27.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) text-message spelling
- 28.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 29.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 30.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
- 31.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) no subject line (d) a silly email ID
- 32.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 33.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) naming the attachment
- 34.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) one huge paragraph
- 35.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 36.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) no name at the end
- 37.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 38.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a silly email ID (d) naming the attachment
- 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 40.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
Answer key
- the subject line
- a sensible email ID
- formally and briefly
- the details
- the sign-off
- why you are writing
- a polite greeting
- replying within a day
- no subject line
- the greeting
- the subject line
- a poor email habit
- signing with your name
- the sign-off
- short paragraphs
- sum up the email
- a good email habit
- after a few working days
- a good email habit
- the sign-off
- a silly email ID
- the sign-off
- the greeting
- a silly email ID
- emojis to a principal
- the greeting
- a clear subject line
- why you are writing
- a poor email habit
- that a file is attached
- naming the attachment
- the greeting
- forgetting the file
- signing with your name
- read it once more
- no name at the end
- why you are writing
- naming the attachment
- the subject line
- a poor email habit
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