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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 952 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a sensible email ID
  3. 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
  4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  5. 5.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  6. 6.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  7. 7.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a polite greeting (d) text-message spelling
  8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) text-message spelling
  9. 9.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) short paragraphs (d) a polite greeting
  10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  12. 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  13. 13.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a silly email ID (d) emojis to a principal
  14. 14.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) short paragraphs
  16. 16.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
  17. 17.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  18. 18.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
  19. 19.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) a clear subject line (d) checking spelling
  22. 22.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  23. 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  24. 24.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a clear subject line
  25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) emojis to a principal
  26. 26.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  27. 27.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) text-message spelling
  28. 28.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  29. 29.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  30. 30.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
  31. 31.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) no subject line (d) a silly email ID
  32. 32.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  33. 33.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) naming the attachment
  34. 34.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) one huge paragraph
  35. 35.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  36. 36.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) no name at the end
  37. 37.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a silly email ID (d) naming the attachment
  39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  40. 40.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit

Answer key

  1. the subject line
  2. a sensible email ID
  3. formally and briefly
  4. the details
  5. the sign-off
  6. why you are writing
  7. a polite greeting
  8. replying within a day
  9. no subject line
  10. the greeting
  11. the subject line
  12. a poor email habit
  13. signing with your name
  14. the sign-off
  15. short paragraphs
  16. sum up the email
  17. a good email habit
  18. after a few working days
  19. a good email habit
  20. the sign-off
  21. a silly email ID
  22. the sign-off
  23. the greeting
  24. a silly email ID
  25. emojis to a principal
  26. the greeting
  27. a clear subject line
  28. why you are writing
  29. a poor email habit
  30. that a file is attached
  31. naming the attachment
  32. the greeting
  33. forgetting the file
  34. signing with your name
  35. read it once more
  36. no name at the end
  37. why you are writing
  38. naming the attachment
  39. the subject line
  40. a poor email habit

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