Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 954 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a silly email ID (d) naming the attachment
2. 2.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
3. 3.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) checking spelling
5. 5.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no name at the end (d) a polite greeting
8. 8.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
9. 9.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) text-message spelling
12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) replying within a day (d) forgetting the file
13. 13.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
15. 15.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) emojis to a principal
16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
17. 17.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
19. 19.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) forgetting the file
22. 22.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a polite greeting (d) short paragraphs
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no name at the end (d) naming the attachment
29. 29.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) checking spelling (d) a polite greeting
35. 35.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
36. 36.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
38. 38.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
40. 40.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) one huge paragraph (d) ALL CAPITAL LETTERS

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students