Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 960 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) text-message spelling (d) a polite greeting
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
9. 9.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
10. 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a clear subject line (d) a sensible email ID
11. 11.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) a silly email ID (d) text-message spelling
12. 12.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) naming the attachment (d) no subject line
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) a clear subject line
15. 15.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
21. 21.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
23. 23.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
26. 26.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) forgetting the file (d) ALL CAPITAL LETTERS
27. 27.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) no subject line (d) a silly email ID
29. 29.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
30. 30.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) no subject line (d) signing with your name
31. 31.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
32. 32.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) signing with your name
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
37. 37.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
38. 38.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
39. 39.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) one huge paragraph (d) text-message spelling
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) signing with your name (d) short paragraphs

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