Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 962 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
3. 3.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) checking spelling (d) emojis to a principal
8. 8.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
9. 9.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
14. 14.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) no name at the end (d) signing with your name
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) one huge paragraph (d) a clear subject line
18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
21. 21.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
25. 25.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) naming the attachment (d) forgetting the file
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
32. 32.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) text-message spelling (d) signing with your name
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) naming the attachment (d) a clear subject line
39. 39.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) short paragraphs (d) a clear subject line
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) a silly email ID (d) replying within a day

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