Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 968 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
3. 3.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
4. 4.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) text-message spelling
6. 6.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
8. 8.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
10. 10.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) emojis to a principal (d) naming the attachment
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
13. 13.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
14. 14.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a polite greeting (d) no name at the end
15. 15.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) replying within a day
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
27. 27.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) emojis to a principal (d) no name at the end
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) text-message spelling (d) a clear subject line
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) short paragraphs (d) a sensible email ID
31. 31.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no subject line (d) one huge paragraph
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) emojis to a principal
37. 37.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
38. 38.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) one huge paragraph (d) no subject line
39. 39.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
40. 40.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) a clear subject line (d) naming the attachment

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