Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 971 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
2. 2.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) text-message spelling (d) no subject line
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) a sensible email ID (d) no subject line
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) a sensible email ID (d) emojis to a principal
10. 10.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) emojis to a principal (d) a polite greeting
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
16. 16.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a clear subject line
18. 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
20. 20.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) checking spelling (d) short paragraphs
21. 21.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) emojis to a principal (d) no name at the end
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) forgetting the file
25. 25.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) replying within a day (d) text-message spelling
26. 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
30. 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) text-message spelling (d) emojis to a principal
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
35. 35.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) naming the attachment (d) a sensible email ID

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