Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 976 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) one huge paragraph
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
7. 7.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) text-message spelling
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) one huge paragraph (d) naming the attachment
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
12. 12.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
13. 13.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) checking spelling (d) ALL CAPITAL LETTERS
17. 17.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) no subject line (d) short paragraphs
18. 18.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
19. 19.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) a clear subject line
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) one huge paragraph (d) a polite greeting
23. 23.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
26. 26.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) short paragraphs
31. 31.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a polite greeting
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
34. 34.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) a clear subject line (d) forgetting the file
38. 38.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
39. 39.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
40. 40.Which of these is a poor email habit? (a) text-message spelling (b) checking spelling (c) naming the attachment (d) a sensible email ID

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