Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 978 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) a polite greeting (d) replying within a day
3. 3.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) forgetting the file
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
8. 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
12. 12.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) short paragraphs
13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) one huge paragraph (d) forgetting the file
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) checking spelling
15. 15.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) naming the attachment (d) checking spelling
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) short paragraphs
20. 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) text-message spelling
28. 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) a silly email ID
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
32. 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a clear subject line
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) naming the attachment (d) ALL CAPITAL LETTERS
37. 37.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
39. 39.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

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