Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 980 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) signing with your name
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) no subject line
5. 5.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
7. 7.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
11. 11.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
12. 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a clear subject line (d) one huge paragraph
14. 14.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) replying within a day (d) one huge paragraph
15. 15.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
16. 16.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) one huge paragraph (d) signing with your name
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) no name at the end
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
19. 19.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) signing with your name (d) one huge paragraph
20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) no subject line (d) checking spelling
21. 21.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) replying within a day (d) no name at the end
22. 22.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) ALL CAPITAL LETTERS
23. 23.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
25. 25.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
26. 26.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) a sensible email ID (d) signing with your name
27. 27.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) forgetting the file
28. 28.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) signing with your name (d) no subject line
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) text-message spelling (d) a polite greeting
33. 33.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
35. 35.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) a clear subject line
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

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