Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 983 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
2. 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
3. 3.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
4. 4.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
5. 5.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) text-message spelling (d) short paragraphs
6. 6.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) naming the attachment (d) no name at the end
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
12. 12.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
14. 14.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) no subject line (d) no name at the end
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a silly email ID (d) a clear subject line
25. 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
27. 27.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
30. 30.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) no name at the end
32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) emojis to a principal (d) short paragraphs
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) a silly email ID (d) short paragraphs
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) a silly email ID (d) short paragraphs
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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