Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 988 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
4. 4.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) forgetting the file (d) replying within a day
10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
12. 12.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
16. 16.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) no name at the end
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) checking spelling (d) a clear subject line
19. 19.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a polite greeting (d) one huge paragraph
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a sensible email ID (d) forgetting the file
23. 23.Which of these is a good email habit? (a) text-message spelling (b) replying within a day (c) ALL CAPITAL LETTERS (d) forgetting the file
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) emojis to a principal
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
27. 27.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) a silly email ID (d) ALL CAPITAL LETTERS
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) naming the attachment (d) text-message spelling
31. 31.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
32. 32.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) a sensible email ID
33. 33.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
34. 34.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
35. 35.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) signing with your name (d) checking spelling
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
38. 38.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
39. 39.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) emojis to a principal (d) a silly email ID
40. 40.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details

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