Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 998 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
2. 2.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) no subject line (d) a polite greeting
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) replying within a day
6. 6.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
7. 7.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) signing with your name (d) checking spelling
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
10. 10.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
11. 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) one huge paragraph (d) text-message spelling
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) emojis to a principal (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) signing with your name (d) replying within a day
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) replying within a day
20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
21. 21.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
24. 24.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) checking spelling (d) emojis to a principal
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.Which of these is a poor email habit? (a) a silly email ID (b) checking spelling (c) a clear subject line (d) a sensible email ID
31. 31.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) signing with your name (d) one huge paragraph
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) replying within a day (d) a clear subject line
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
36. 36.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) short paragraphs (d) no name at the end
37. 37.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a polite greeting (d) naming the attachment
38. 38.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) a clear subject line
40. 40.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) no name at the end (d) text-message spelling

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