Communication Skills Worksheet: Formal and Informal Tone

Interview skills lesson 5: Formal or informal tone · Set 440 · 40 questions

Tip (Person first, then words): Formal: emails to the principal, interviews, calls to offices, letters, your supervisor at work, a panel of judges. Informal: friends, cousins, family chats, birthday messages, planning a picnic. Formal words in full: “going to”, not “gonna”; “please”, not “pls”; “Yes”, not “Yup”; “Thank you very much”, not “Thx!”.

1. 1.True or false: a phone call to a hospital reception needs a formal tone. (a) False (b) True
2. 2.💬 Is this a formal or an informal line? “Cool, catch you later!” (a) an informal line (b) a formal line
3. 3.🎩 Which is the formal way to write “pls”? (a) please (b) pleeease (c) plss (d) plz
4. 4.True or false: “Send me the deets pls.” is an informal line. (a) False (b) True
5. 5.True or false: a birthday message to your best friend needs a formal tone. (a) False (b) True
6. 6.True or false: “Could you kindly share the details?” is a formal line. (a) True (b) False
7. 7.🎩 Which is the formal way to say “Yeah”? (a) “Ya” (b) “Yup” (c) “Yes” (d) “Yeah”
8. 8.🎩 Which is the formal way to say “No idea.”? (a) “Dunno.” (b) “No clue, man.” (c) “I am not sure.” (d) “Who knows?”
9. 9.🎩 Formal or informal tone for a call to a college office? (a) formal (b) informal
10. 10.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
11. 11.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line
12. 12.True or false: a family group chat about dinner needs an informal tone. (a) True (b) False
13. 13.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
14. 14.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) a formal line (b) an informal line
15. 15.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Tysm!!” (b) “Thx!” (c) “Ta!” (d) “Thank you very much.”
16. 16.🎩 Formal or informal tone for a phone call to a hospital reception? (a) informal (b) formal
17. 17.True or false: “I am writing to apply for the role.” is an informal line. (a) False (b) True
18. 18.True or false: “Thank you for this opportunity.” is a formal line. (a) False (b) True
19. 19.True or false: speaking to a panel of judges needs a formal tone. (a) False (b) True
20. 20.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
21. 21.True or false: emailing the principal for leave needs an informal tone. (a) False (b) True
22. 22.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
23. 23.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
24. 24.🎤 In an interview, which tone should you use? (a) polite and formal (b) silly and loud (c) rude and short (d) slangy and casual
25. 25.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) formal (b) informal
26. 26.🎩 Formal or informal tone for planning a picnic with friends? (a) informal (b) formal
27. 27.True or false: a voice note to your old school friend needs a formal tone. (a) True (b) False
28. 28.🎩 Formal or informal tone for chatting with classmates at lunch? (a) formal (b) informal
29. 29.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
30. 30.🎩 Formal or informal tone for a family group chat about dinner? (a) informal (b) formal
31. 31.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
32. 32.True or false: “LOL, that was so funny.” is an informal line. (a) False (b) True
33. 33.True or false: “I would be grateful for your guidance.” is a formal line. (a) False (b) True
34. 34.🎩 Which is the formal way to say “Hey”? (a) “Hiya” (b) “Yo” (c) “Good morning” (d) “Sup”
35. 35.🎩 Formal or informal tone for texting your cousin about a movie? (a) formal (b) informal
36. 36.True or false: a call to a college office needs an informal tone. (a) False (b) True
37. 37.🎩 Formal or informal tone for a birthday message to your best friend? (a) formal (b) informal
38. 38.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
39. 39.True or false: “Gonna be late, sorry!” is a formal line. (a) False (b) True
40. 40.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line

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