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Interview Skills Worksheet: Workplace Etiquette

Interview skills lesson 22: Workplace etiquette · Set 253 · 40 questions
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Tip (Respect the work, time and people): Good: arriving on time, greeting coworkers, asking when unsure, owning your mistakes, meeting deadlines, phone on silent, respecting others’ time. Poor: gossiping, long personal calls, taking others’ credit, hiding a mistake, arriving late, ignoring instructions, leaving without telling. Feedback from a supervisor: “Thanks, I’ll fix it.” Will be late or absent? Inform in advance.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor workplace habit? (a) ignoring instructions (b) arriving on time (c) meeting deadlines (d) owning your mistakes
  2. 2.🏢 Good or poor workplace habit: keeping your desk tidy? (a) a poor work habit (b) a good work habit
  3. 3.🔍 Which is the odd one out? (a) respecting others’ time (b) taking others’ credit (c) keeping your desk tidy (d) meeting deadlines
  4. 4.True or false: “owning your mistakes” is a poor workplace habit. (a) False (b) True
  5. 5.True or false: “rude replies on chat” is a good workplace habit. (a) False (b) True
  6. 6.🏢 Your phone keeps buzzing at work. What is polite? (a) turn up the volume (b) leave it ringing (c) answer every call (d) set it to silent
  7. 7.🏢 Your supervisor gives you feedback on your work. What should you say? (a) “Thanks, I’ll fix it.” (b) “I quit.” (c) “Not my fault.” (d) “Whatever.”
  8. 8.True or false: “long personal calls” is a good workplace habit. (a) False (b) True
  9. 9.🏢 A coworker is speaking in a meeting and you have a point. What is best? (a) interrupt loudly (b) wait for your turn (c) roll your eyes (d) leave the room
  10. 10.🏢 Good or poor workplace habit: phone on silent? (a) a good work habit (b) a poor work habit
  11. 11.🏢 Good or poor workplace habit: rude replies on chat? (a) a poor work habit (b) a good work habit
  12. 12.🔍 Which is the odd one out? (a) leaving without telling (b) hiding a mistake (c) greeting coworkers (d) rude replies on chat
  13. 13.🔍 Which is the odd one out? (a) phone on silent (b) arriving on time (c) rude replies on chat (d) asking when unsure
  14. 14.True or false: “phone on silent” is a poor workplace habit. (a) True (b) False
  15. 15.🏢 Good or poor workplace habit: taking others’ credit? (a) a good work habit (b) a poor work habit
  16. 16.🏢 Good or poor workplace habit: gossiping about others? (a) a good work habit (b) a poor work habit
  17. 17.🏢 On your first day, you don’t understand a task. What should you do? (a) do nothing (b) guess and hope (c) ask a customer (d) ask politely
  18. 18.🔍 Which is the odd one out? (a) taking others’ credit (b) rude replies on chat (c) owning your mistakes (d) hiding a mistake
  19. 19.🏢 Good or poor workplace habit: meeting deadlines? (a) a poor work habit (b) a good work habit
  20. 20.Which of these is a poor workplace habit? (a) respecting others’ time (b) asking when unsure (c) gossiping about others (d) phone on silent
  21. 21.🏢 Good or poor workplace habit: greeting coworkers? (a) a poor work habit (b) a good work habit
  22. 22.True or false: “taking others’ credit” is a poor workplace habit. (a) True (b) False
  23. 23.🔍 Which is the odd one out? (a) meeting deadlines (b) respecting others’ time (c) arriving late daily (d) keeping your desk tidy
  24. 24.🏢 Good or poor workplace habit: arriving on time? (a) a poor work habit (b) a good work habit
  25. 25.🏢 You made a mistake in a bill. What is best? (a) blame a coworker (b) tell your supervisor (c) leave early (d) hide it
  26. 26.Which of these is a good workplace habit? (a) hiding a mistake (b) ignoring instructions (c) leaving without telling (d) meeting deadlines
  27. 27.True or false: “long personal calls” is a poor workplace habit. (a) False (b) True
  28. 28.True or false: “keeping your desk tidy” is a good workplace habit. (a) True (b) False
  29. 29.🏢 You will be late tomorrow because of a doctor’s visit. What should you do? (a) say nothing (b) skip the whole day (c) just come late (d) inform in advance
  30. 30.Which of these is a good workplace habit? (a) owning your mistakes (b) taking others’ credit (c) hiding a mistake (d) rude replies on chat
  31. 31.True or false: “arriving on time” is a poor workplace habit. (a) False (b) True
  32. 32.🔍 Which is the odd one out? (a) taking others’ credit (b) hiding a mistake (c) asking when unsure (d) long personal calls
  33. 33.🏢 Good or poor workplace habit: respecting others’ time? (a) a poor work habit (b) a good work habit
  34. 34.True or false: “asking when unsure” is a good workplace habit. (a) True (b) False
  35. 35.True or false: “rude replies on chat” is a poor workplace habit. (a) True (b) False
  36. 36.True or false: “respecting others’ time” is a good workplace habit. (a) False (b) True
  37. 37.🔍 Which is the odd one out? (a) greeting coworkers (b) meeting deadlines (c) arriving on time (d) long personal calls
  38. 38.🏢 Good or poor workplace habit: leaving without telling? (a) a good work habit (b) a poor work habit
  39. 39.🏢 Good or poor workplace habit: long personal calls? (a) a poor work habit (b) a good work habit
  40. 40.Which of these is a good workplace habit? (a) long personal calls (b) rude replies on chat (c) ignoring instructions (d) arriving on time

Answer key

  1. ignoring instructions
  2. a good work habit
  3. taking others’ credit
  4. False
  5. False
  6. set it to silent
  7. “Thanks, I’ll fix it.”
  8. False
  9. wait for your turn
  10. a good work habit
  11. a poor work habit
  12. greeting coworkers
  13. rude replies on chat
  14. False
  15. a poor work habit
  16. a poor work habit
  17. ask politely
  18. owning your mistakes
  19. a good work habit
  20. gossiping about others
  21. a good work habit
  22. True
  23. arriving late daily
  24. a good work habit
  25. tell your supervisor
  26. meeting deadlines
  27. True
  28. True
  29. inform in advance
  30. owning your mistakes
  31. False
  32. asking when unsure
  33. a good work habit
  34. True
  35. True
  36. True
  37. long personal calls
  38. a poor work habit
  39. a poor work habit
  40. arriving on time

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