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Interview Skills Worksheet: Workplace Etiquette

Interview skills lesson 22: Workplace etiquette · Set 265 · 40 questions
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Tip (Respect the work, time and people): Good: arriving on time, greeting coworkers, asking when unsure, owning your mistakes, meeting deadlines, phone on silent, respecting others’ time. Poor: gossiping, long personal calls, taking others’ credit, hiding a mistake, arriving late, ignoring instructions, leaving without telling. Feedback from a supervisor: “Thanks, I’ll fix it.” Will be late or absent? Inform in advance.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good workplace habit? (a) leaving without telling (b) taking others’ credit (c) gossiping about others (d) owning your mistakes
  2. 2.🏢 Good or poor workplace habit: phone on silent? (a) a good work habit (b) a poor work habit
  3. 3.True or false: “keeping your desk tidy” is a poor workplace habit. (a) False (b) True
  4. 4.Which of these is a poor workplace habit? (a) arriving on time (b) asking when unsure (c) ignoring instructions (d) keeping your desk tidy
  5. 5.🏢 Your phone keeps buzzing at work. What is polite? (a) set it to silent (b) answer every call (c) turn up the volume (d) leave it ringing
  6. 6.🏢 Good or poor workplace habit: asking when unsure? (a) a poor work habit (b) a good work habit
  7. 7.True or false: “leaving without telling” is a good workplace habit. (a) False (b) True
  8. 8.🏢 Good or poor workplace habit: meeting deadlines? (a) a poor work habit (b) a good work habit
  9. 9.True or false: “arriving on time” is a good workplace habit. (a) True (b) False
  10. 10.🏢 Good or poor workplace habit: owning your mistakes? (a) a good work habit (b) a poor work habit
  11. 11.🏢 Good or poor workplace habit: leaving without telling? (a) a poor work habit (b) a good work habit
  12. 12.True or false: “greeting coworkers” is a good workplace habit. (a) True (b) False
  13. 13.🏢 Good or poor workplace habit: greeting coworkers? (a) a poor work habit (b) a good work habit
  14. 14.True or false: “ignoring instructions” is a good workplace habit. (a) False (b) True
  15. 15.🏢 On your first day, you don’t understand a task. What should you do? (a) guess and hope (b) ask a customer (c) ask politely (d) do nothing
  16. 16.🏢 Good or poor workplace habit: taking others’ credit? (a) a good work habit (b) a poor work habit
  17. 17.True or false: “asking when unsure” is a good workplace habit. (a) False (b) True
  18. 18.Which of these is a good workplace habit? (a) arriving late daily (b) hiding a mistake (c) leaving without telling (d) keeping your desk tidy
  19. 19.True or false: “taking others’ credit” is a good workplace habit. (a) True (b) False
  20. 20.Which of these is a poor workplace habit? (a) gossiping about others (b) arriving on time (c) keeping your desk tidy (d) owning your mistakes
  21. 21.Which of these is a good workplace habit? (a) gossiping about others (b) phone on silent (c) ignoring instructions (d) leaving without telling
  22. 22.🏢 You made a mistake in a bill. What is best? (a) hide it (b) blame a coworker (c) tell your supervisor (d) leave early
  23. 23.Which of these is a good workplace habit? (a) arriving late daily (b) ignoring instructions (c) meeting deadlines (d) taking others’ credit
  24. 24.True or false: “arriving late daily” is a poor workplace habit. (a) True (b) False
  25. 25.True or false: “taking others’ credit” is a poor workplace habit. (a) True (b) False
  26. 26.Which of these is a poor workplace habit? (a) keeping your desk tidy (b) long personal calls (c) respecting others’ time (d) phone on silent
  27. 27.Which of these is a good workplace habit? (a) arriving late daily (b) ignoring instructions (c) asking when unsure (d) long personal calls
  28. 28.🏢 A coworker is speaking in a meeting and you have a point. What is best? (a) wait for your turn (b) leave the room (c) roll your eyes (d) interrupt loudly
  29. 29.🏢 You will be late tomorrow because of a doctor’s visit. What should you do? (a) just come late (b) say nothing (c) inform in advance (d) skip the whole day
  30. 30.🏢 Your supervisor gives you feedback on your work. What should you say? (a) “Whatever.” (b) “Not my fault.” (c) “Thanks, I’ll fix it.” (d) “I quit.”
  31. 31.Which of these is a good workplace habit? (a) arriving late daily (b) leaving without telling (c) long personal calls (d) greeting coworkers
  32. 32.🏢 Good or poor workplace habit: arriving late daily? (a) a poor work habit (b) a good work habit
  33. 33.🏢 Good or poor workplace habit: long personal calls? (a) a good work habit (b) a poor work habit
  34. 34.Which of these is a poor workplace habit? (a) rude replies on chat (b) greeting coworkers (c) owning your mistakes (d) keeping your desk tidy
  35. 35.True or false: “owning your mistakes” is a poor workplace habit. (a) True (b) False
  36. 36.True or false: “ignoring instructions” is a poor workplace habit. (a) False (b) True
  37. 37.🏢 Good or poor workplace habit: ignoring instructions? (a) a good work habit (b) a poor work habit
  38. 38.🔍 Which is the odd one out? (a) taking others’ credit (b) rude replies on chat (c) long personal calls (d) phone on silent
  39. 39.True or false: “hiding a mistake” is a good workplace habit. (a) False (b) True
  40. 40.🔍 Which is the odd one out? (a) arriving late daily (b) keeping your desk tidy (c) arriving on time (d) owning your mistakes

Answer key

  1. owning your mistakes
  2. a good work habit
  3. False
  4. ignoring instructions
  5. set it to silent
  6. a good work habit
  7. False
  8. a good work habit
  9. True
  10. a good work habit
  11. a poor work habit
  12. True
  13. a good work habit
  14. False
  15. ask politely
  16. a poor work habit
  17. True
  18. keeping your desk tidy
  19. False
  20. gossiping about others
  21. phone on silent
  22. tell your supervisor
  23. meeting deadlines
  24. True
  25. True
  26. long personal calls
  27. asking when unsure
  28. wait for your turn
  29. inform in advance
  30. “Thanks, I’ll fix it.”
  31. greeting coworkers
  32. a poor work habit
  33. a poor work habit
  34. rude replies on chat
  35. False
  36. True
  37. a poor work habit
  38. phone on silent
  39. False
  40. arriving late daily

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