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Interview Skills Worksheet: Workplace Etiquette

Interview skills lesson 22: Workplace etiquette · Set 414 · 40 questions
TalentJR

Tip (Respect the work, time and people): Good: arriving on time, greeting coworkers, asking when unsure, owning your mistakes, meeting deadlines, phone on silent, respecting others’ time. Poor: gossiping, long personal calls, taking others’ credit, hiding a mistake, arriving late, ignoring instructions, leaving without telling. Feedback from a supervisor: “Thanks, I’ll fix it.” Will be late or absent? Inform in advance.

NameDateTime takenScore ___ / 40
  1. 1.🏢 On your first day, you don’t understand a task. What should you do? (a) ask a customer (b) ask politely (c) do nothing (d) guess and hope
  2. 2.🔍 Which is the odd one out? (a) rude replies on chat (b) gossiping about others (c) taking others’ credit (d) asking when unsure
  3. 3.🔍 Which is the odd one out? (a) rude replies on chat (b) meeting deadlines (c) arriving on time (d) keeping your desk tidy
  4. 4.🏢 Good or poor workplace habit: long personal calls? (a) a good work habit (b) a poor work habit
  5. 5.Which of these is a poor workplace habit? (a) arriving on time (b) greeting coworkers (c) meeting deadlines (d) ignoring instructions
  6. 6.Which of these is a good workplace habit? (a) taking others’ credit (b) long personal calls (c) asking when unsure (d) rude replies on chat
  7. 7.True or false: “meeting deadlines” is a good workplace habit. (a) False (b) True
  8. 8.🏢 Good or poor workplace habit: asking when unsure? (a) a poor work habit (b) a good work habit
  9. 9.🏢 Good or poor workplace habit: taking others’ credit? (a) a poor work habit (b) a good work habit
  10. 10.True or false: “rude replies on chat” is a good workplace habit. (a) True (b) False
  11. 11.🔍 Which is the odd one out? (a) greeting coworkers (b) keeping your desk tidy (c) arriving late daily (d) phone on silent
  12. 12.🏢 Good or poor workplace habit: rude replies on chat? (a) a good work habit (b) a poor work habit
  13. 13.🏢 Good or poor workplace habit: respecting others’ time? (a) a good work habit (b) a poor work habit
  14. 14.🔍 Which is the odd one out? (a) meeting deadlines (b) phone on silent (c) long personal calls (d) greeting coworkers
  15. 15.🏢 You will be late tomorrow because of a doctor’s visit. What should you do? (a) say nothing (b) inform in advance (c) just come late (d) skip the whole day
  16. 16.True or false: “arriving late daily” is a poor workplace habit. (a) True (b) False
  17. 17.🏢 Good or poor workplace habit: greeting coworkers? (a) a poor work habit (b) a good work habit
  18. 18.True or false: “greeting coworkers” is a poor workplace habit. (a) True (b) False
  19. 19.🔍 Which is the odd one out? (a) asking when unsure (b) owning your mistakes (c) ignoring instructions (d) meeting deadlines
  20. 20.🏢 You made a mistake in a bill. What is best? (a) tell your supervisor (b) leave early (c) blame a coworker (d) hide it
  21. 21.🏢 Good or poor workplace habit: phone on silent? (a) a poor work habit (b) a good work habit
  22. 22.🔍 Which is the odd one out? (a) leaving without telling (b) greeting coworkers (c) owning your mistakes (d) respecting others’ time
  23. 23.True or false: “asking when unsure” is a good workplace habit. (a) True (b) False
  24. 24.Which of these is a good workplace habit? (a) meeting deadlines (b) rude replies on chat (c) ignoring instructions (d) hiding a mistake
  25. 25.Which of these is a poor workplace habit? (a) respecting others’ time (b) greeting coworkers (c) owning your mistakes (d) rude replies on chat
  26. 26.🏢 Your supervisor gives you feedback on your work. What should you say? (a) “Not my fault.” (b) “I quit.” (c) “Thanks, I’ll fix it.” (d) “Whatever.”
  27. 27.True or false: “gossiping about others” is a poor workplace habit. (a) False (b) True
  28. 28.True or false: “arriving on time” is a poor workplace habit. (a) False (b) True
  29. 29.True or false: “arriving on time” is a good workplace habit. (a) True (b) False
  30. 30.🔍 Which is the odd one out? (a) arriving late daily (b) owning your mistakes (c) rude replies on chat (d) taking others’ credit
  31. 31.True or false: “ignoring instructions” is a good workplace habit. (a) True (b) False
  32. 32.True or false: “ignoring instructions” is a poor workplace habit. (a) True (b) False
  33. 33.Which of these is a poor workplace habit? (a) meeting deadlines (b) phone on silent (c) gossiping about others (d) respecting others’ time
  34. 34.Which of these is a good workplace habit? (a) keeping your desk tidy (b) rude replies on chat (c) ignoring instructions (d) gossiping about others
  35. 35.🏢 Good or poor workplace habit: owning your mistakes? (a) a poor work habit (b) a good work habit
  36. 36.Which of these is a poor workplace habit? (a) greeting coworkers (b) phone on silent (c) leaving without telling (d) meeting deadlines
  37. 37.Which of these is a poor workplace habit? (a) hiding a mistake (b) greeting coworkers (c) asking when unsure (d) respecting others’ time
  38. 38.🏢 A coworker is speaking in a meeting and you have a point. What is best? (a) roll your eyes (b) leave the room (c) wait for your turn (d) interrupt loudly
  39. 39.Which of these is a poor workplace habit? (a) arriving on time (b) phone on silent (c) taking others’ credit (d) greeting coworkers
  40. 40.🔍 Which is the odd one out? (a) meeting deadlines (b) phone on silent (c) gossiping about others (d) owning your mistakes

Answer key

  1. ask politely
  2. asking when unsure
  3. rude replies on chat
  4. a poor work habit
  5. ignoring instructions
  6. asking when unsure
  7. True
  8. a good work habit
  9. a poor work habit
  10. False
  11. arriving late daily
  12. a poor work habit
  13. a good work habit
  14. long personal calls
  15. inform in advance
  16. True
  17. a good work habit
  18. False
  19. ignoring instructions
  20. tell your supervisor
  21. a good work habit
  22. leaving without telling
  23. True
  24. meeting deadlines
  25. rude replies on chat
  26. “Thanks, I’ll fix it.”
  27. True
  28. False
  29. True
  30. owning your mistakes
  31. False
  32. True
  33. gossiping about others
  34. keeping your desk tidy
  35. a good work habit
  36. leaving without telling
  37. hiding a mistake
  38. wait for your turn
  39. taking others’ credit
  40. gossiping about others

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