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Interview Skills Worksheet: Workplace Etiquette

Interview skills lesson 22: Workplace etiquette · Set 630 · 40 questions
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Tip (Respect the work, time and people): Good: arriving on time, greeting coworkers, asking when unsure, owning your mistakes, meeting deadlines, phone on silent, respecting others’ time. Poor: gossiping, long personal calls, taking others’ credit, hiding a mistake, arriving late, ignoring instructions, leaving without telling. Feedback from a supervisor: “Thanks, I’ll fix it.” Will be late or absent? Inform in advance.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor workplace habit? (a) respecting others’ time (b) phone on silent (c) ignoring instructions (d) owning your mistakes
  2. 2.Which of these is a poor workplace habit? (a) owning your mistakes (b) respecting others’ time (c) gossiping about others (d) phone on silent
  3. 3.True or false: “phone on silent” is a good workplace habit. (a) True (b) False
  4. 4.🔍 Which is the odd one out? (a) rude replies on chat (b) keeping your desk tidy (c) long personal calls (d) taking others’ credit
  5. 5.True or false: “rude replies on chat” is a good workplace habit. (a) True (b) False
  6. 6.True or false: “meeting deadlines” is a poor workplace habit. (a) False (b) True
  7. 7.True or false: “hiding a mistake” is a poor workplace habit. (a) False (b) True
  8. 8.True or false: “arriving on time” is a poor workplace habit. (a) True (b) False
  9. 9.🔍 Which is the odd one out? (a) meeting deadlines (b) ignoring instructions (c) respecting others’ time (d) keeping your desk tidy
  10. 10.🔍 Which is the odd one out? (a) keeping your desk tidy (b) meeting deadlines (c) gossiping about others (d) arriving on time
  11. 11.🏢 Your supervisor gives you feedback on your work. What should you say? (a) “Whatever.” (b) “Thanks, I’ll fix it.” (c) “Not my fault.” (d) “I quit.”
  12. 12.🔍 Which is the odd one out? (a) asking when unsure (b) arriving on time (c) owning your mistakes (d) leaving without telling
  13. 13.🏢 On your first day, you don’t understand a task. What should you do? (a) ask a customer (b) guess and hope (c) ask politely (d) do nothing
  14. 14.🏢 Your phone keeps buzzing at work. What is polite? (a) leave it ringing (b) set it to silent (c) turn up the volume (d) answer every call
  15. 15.🏢 You will be late tomorrow because of a doctor’s visit. What should you do? (a) skip the whole day (b) just come late (c) say nothing (d) inform in advance
  16. 16.🏢 Good or poor workplace habit: arriving on time? (a) a poor work habit (b) a good work habit
  17. 17.True or false: “owning your mistakes” is a good workplace habit. (a) True (b) False
  18. 18.True or false: “long personal calls” is a poor workplace habit. (a) True (b) False
  19. 19.Which of these is a good workplace habit? (a) long personal calls (b) taking others’ credit (c) asking when unsure (d) gossiping about others
  20. 20.🏢 Good or poor workplace habit: phone on silent? (a) a poor work habit (b) a good work habit
  21. 21.🔍 Which is the odd one out? (a) keeping your desk tidy (b) respecting others’ time (c) hiding a mistake (d) owning your mistakes
  22. 22.True or false: “asking when unsure” is a poor workplace habit. (a) False (b) True
  23. 23.True or false: “meeting deadlines” is a good workplace habit. (a) False (b) True
  24. 24.True or false: “taking others’ credit” is a good workplace habit. (a) False (b) True
  25. 25.🔍 Which is the odd one out? (a) taking others’ credit (b) gossiping about others (c) long personal calls (d) greeting coworkers
  26. 26.🏢 Good or poor workplace habit: gossiping about others? (a) a poor work habit (b) a good work habit
  27. 27.Which of these is a good workplace habit? (a) gossiping about others (b) phone on silent (c) arriving late daily (d) leaving without telling
  28. 28.🏢 You made a mistake in a bill. What is best? (a) hide it (b) tell your supervisor (c) leave early (d) blame a coworker
  29. 29.🔍 Which is the odd one out? (a) rude replies on chat (b) phone on silent (c) greeting coworkers (d) asking when unsure
  30. 30.True or false: “leaving without telling” is a poor workplace habit. (a) True (b) False
  31. 31.🔍 Which is the odd one out? (a) ignoring instructions (b) gossiping about others (c) asking when unsure (d) arriving late daily
  32. 32.True or false: “greeting coworkers” is a poor workplace habit. (a) False (b) True
  33. 33.🏢 Good or poor workplace habit: greeting coworkers? (a) a good work habit (b) a poor work habit
  34. 34.True or false: “phone on silent” is a poor workplace habit. (a) False (b) True
  35. 35.Which of these is a good workplace habit? (a) taking others’ credit (b) arriving late daily (c) hiding a mistake (d) owning your mistakes
  36. 36.True or false: “asking when unsure” is a good workplace habit. (a) False (b) True
  37. 37.🏢 Good or poor workplace habit: long personal calls? (a) a good work habit (b) a poor work habit
  38. 38.🏢 Good or poor workplace habit: meeting deadlines? (a) a good work habit (b) a poor work habit
  39. 39.🏢 Good or poor workplace habit: rude replies on chat? (a) a good work habit (b) a poor work habit
  40. 40.Which of these is a good workplace habit? (a) long personal calls (b) leaving without telling (c) rude replies on chat (d) arriving on time

Answer key

  1. ignoring instructions
  2. gossiping about others
  3. True
  4. keeping your desk tidy
  5. False
  6. False
  7. True
  8. False
  9. ignoring instructions
  10. gossiping about others
  11. “Thanks, I’ll fix it.”
  12. leaving without telling
  13. ask politely
  14. set it to silent
  15. inform in advance
  16. a good work habit
  17. True
  18. True
  19. asking when unsure
  20. a good work habit
  21. hiding a mistake
  22. False
  23. True
  24. False
  25. greeting coworkers
  26. a poor work habit
  27. phone on silent
  28. tell your supervisor
  29. rude replies on chat
  30. True
  31. asking when unsure
  32. False
  33. a good work habit
  34. False
  35. owning your mistakes
  36. True
  37. a poor work habit
  38. a good work habit
  39. a poor work habit
  40. arriving on time

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