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Interview Skills Worksheet: Workplace Etiquette

Interview skills lesson 22: Workplace etiquette · Set 84 · 40 questions
TalentJR

Tip (Respect the work, time and people): Good: arriving on time, greeting coworkers, asking when unsure, owning your mistakes, meeting deadlines, phone on silent, respecting others’ time. Poor: gossiping, long personal calls, taking others’ credit, hiding a mistake, arriving late, ignoring instructions, leaving without telling. Feedback from a supervisor: “Thanks, I’ll fix it.” Will be late or absent? Inform in advance.

NameDateTime takenScore ___ / 40
  1. 1.🏢 You made a mistake in a bill. What is best? (a) hide it (b) leave early (c) blame a coworker (d) tell your supervisor
  2. 2.🏢 Your phone keeps buzzing at work. What is polite? (a) set it to silent (b) answer every call (c) leave it ringing (d) turn up the volume
  3. 3.True or false: “greeting coworkers” is a poor workplace habit. (a) False (b) True
  4. 4.Which of these is a good workplace habit? (a) rude replies on chat (b) asking when unsure (c) arriving late daily (d) ignoring instructions
  5. 5.Which of these is a good workplace habit? (a) leaving without telling (b) hiding a mistake (c) ignoring instructions (d) owning your mistakes
  6. 6.🏢 On your first day, you don’t understand a task. What should you do? (a) do nothing (b) ask politely (c) ask a customer (d) guess and hope
  7. 7.Which of these is a good workplace habit? (a) hiding a mistake (b) taking others’ credit (c) keeping your desk tidy (d) gossiping about others
  8. 8.True or false: “asking when unsure” is a poor workplace habit. (a) True (b) False
  9. 9.True or false: “arriving late daily” is a good workplace habit. (a) False (b) True
  10. 10.True or false: “owning your mistakes” is a poor workplace habit. (a) True (b) False
  11. 11.Which of these is a poor workplace habit? (a) owning your mistakes (b) arriving on time (c) asking when unsure (d) leaving without telling
  12. 12.🏢 Good or poor workplace habit: leaving without telling? (a) a good work habit (b) a poor work habit
  13. 13.Which of these is a poor workplace habit? (a) asking when unsure (b) long personal calls (c) arriving on time (d) meeting deadlines
  14. 14.True or false: “keeping your desk tidy” is a good workplace habit. (a) False (b) True
  15. 15.True or false: “ignoring instructions” is a poor workplace habit. (a) False (b) True
  16. 16.🏢 Good or poor workplace habit: asking when unsure? (a) a poor work habit (b) a good work habit
  17. 17.🏢 You will be late tomorrow because of a doctor’s visit. What should you do? (a) just come late (b) skip the whole day (c) inform in advance (d) say nothing
  18. 18.🏢 Your supervisor gives you feedback on your work. What should you say? (a) “Thanks, I’ll fix it.” (b) “Whatever.” (c) “I quit.” (d) “Not my fault.”
  19. 19.🏢 Good or poor workplace habit: meeting deadlines? (a) a good work habit (b) a poor work habit
  20. 20.🏢 Good or poor workplace habit: greeting coworkers? (a) a good work habit (b) a poor work habit
  21. 21.🔍 Which is the odd one out? (a) owning your mistakes (b) gossiping about others (c) keeping your desk tidy (d) greeting coworkers
  22. 22.🔍 Which is the odd one out? (a) asking when unsure (b) ignoring instructions (c) respecting others’ time (d) owning your mistakes
  23. 23.🏢 Good or poor workplace habit: taking others’ credit? (a) a poor work habit (b) a good work habit
  24. 24.Which of these is a poor workplace habit? (a) owning your mistakes (b) meeting deadlines (c) greeting coworkers (d) ignoring instructions
  25. 25.True or false: “asking when unsure” is a good workplace habit. (a) True (b) False
  26. 26.🏢 Good or poor workplace habit: arriving on time? (a) a poor work habit (b) a good work habit
  27. 27.🔍 Which is the odd one out? (a) owning your mistakes (b) gossiping about others (c) leaving without telling (d) long personal calls
  28. 28.Which of these is a good workplace habit? (a) hiding a mistake (b) gossiping about others (c) leaving without telling (d) greeting coworkers
  29. 29.🏢 Good or poor workplace habit: arriving late daily? (a) a good work habit (b) a poor work habit
  30. 30.🏢 Good or poor workplace habit: ignoring instructions? (a) a good work habit (b) a poor work habit
  31. 31.True or false: “phone on silent” is a poor workplace habit. (a) False (b) True
  32. 32.🔍 Which is the odd one out? (a) long personal calls (b) respecting others’ time (c) asking when unsure (d) owning your mistakes
  33. 33.🏢 Good or poor workplace habit: owning your mistakes? (a) a good work habit (b) a poor work habit
  34. 34.True or false: “phone on silent” is a good workplace habit. (a) True (b) False
  35. 35.🏢 Good or poor workplace habit: keeping your desk tidy? (a) a good work habit (b) a poor work habit
  36. 36.🏢 A coworker is speaking in a meeting and you have a point. What is best? (a) interrupt loudly (b) roll your eyes (c) leave the room (d) wait for your turn
  37. 37.True or false: “owning your mistakes” is a good workplace habit. (a) False (b) True
  38. 38.🏢 Good or poor workplace habit: long personal calls? (a) a poor work habit (b) a good work habit
  39. 39.🏢 Good or poor workplace habit: respecting others’ time? (a) a good work habit (b) a poor work habit
  40. 40.🔍 Which is the odd one out? (a) taking others’ credit (b) ignoring instructions (c) respecting others’ time (d) gossiping about others

Answer key

  1. tell your supervisor
  2. set it to silent
  3. False
  4. asking when unsure
  5. owning your mistakes
  6. ask politely
  7. keeping your desk tidy
  8. False
  9. False
  10. False
  11. leaving without telling
  12. a poor work habit
  13. long personal calls
  14. True
  15. True
  16. a good work habit
  17. inform in advance
  18. “Thanks, I’ll fix it.”
  19. a good work habit
  20. a good work habit
  21. gossiping about others
  22. ignoring instructions
  23. a poor work habit
  24. ignoring instructions
  25. True
  26. a good work habit
  27. owning your mistakes
  28. greeting coworkers
  29. a poor work habit
  30. a poor work habit
  31. False
  32. long personal calls
  33. a good work habit
  34. True
  35. a good work habit
  36. wait for your turn
  37. True
  38. a poor work habit
  39. a good work habit
  40. respecting others’ time

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