Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 686 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
2. 2.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
3. 3.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) using a calm voice (d) walking off in anger
4. 4.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) focusing on the problem (d) name-calling
5. 5.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) bringing up old fights (d) finding a middle way
7. 7.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) focusing on the problem (d) taking sides at once
8. 8.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
9. 9.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
10. 10.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
11. 11.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
12. 12.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
13. 13.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) taking sides at once (d) shouting back
14. 14.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
15. 15.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
16. 16.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
17. 17.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) shouting back
18. 18.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
20. 20.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
25. 25.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) taking sides at once (d) shouting back
28. 28.Which of these makes a conflict worse? (a) using a calm voice (b) spreading gossip (c) focusing on the problem (d) saying “I feel…”
29. 29.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) finding a middle way (d) taking sides at once
30. 30.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
31. 31.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) finding a middle way (d) using a calm voice
33. 33.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
35. 35.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
36. 36.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) shouting back (d) taking sides at once
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 2 (d) step 3
38. 38.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
40. 40.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 3 (d) step 1

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