Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 839 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
3. 3.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
4. 4.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
6. 6.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) name-calling (d) using a calm voice
7. 7.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
8. 8.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
9. 9.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
10. 10.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
11. 11.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) using a calm voice (d) saying “I feel…”
12. 12.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) bringing up old fights (d) focusing on the problem
13. 13.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
14. 14.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) focusing on the problem (d) taking sides at once
15. 15.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) walking off in anger (d) shouting back
16. 16.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
17. 17.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
18. 18.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
19. 19.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) listening without blame (d) apologising sincerely
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
21. 21.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 4 (d) step 2
25. 25.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
26. 26.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
27. 27.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) the leader picks alone (d) combine the best parts
28. 28.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) apologising sincerely (d) spreading gossip
29. 29.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
33. 33.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) listening without blame
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
35. 35.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) listening without blame (d) apologising sincerely
36. 36.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
37. 37.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
38. 38.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
39. 39.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
40. 40.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) spreading gossip (d) using a calm voice

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