Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 85 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) shouting back (d) finding a middle way
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) focusing on the problem (c) shouting back (d) bringing up old fights
3. 3.Which of these makes a conflict worse? (a) finding a middle way (b) walking off in anger (c) apologising sincerely (d) saying “I feel…”
4. 4.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) name-calling (d) spreading gossip
5. 5.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
6. 6.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
7. 7.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 1 (d) step 4
8. 8.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
10. 10.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
11. 11.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
12. 12.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
13. 13.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
14. 14.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
15. 15.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
16. 16.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
17. 17.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
19. 19.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) listening without blame
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) apologising sincerely (d) saying “I feel…”
21. 21.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
22. 22.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
23. 23.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
24. 24.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) focusing on the problem (d) bringing up old fights
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
27. 27.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
28. 28.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) name-calling (d) focusing on the problem
30. 30.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
31. 31.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
32. 32.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
33. 33.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) apologising sincerely
34. 34.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
35. 35.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
36. 36.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) spreading gossip (d) listening without blame
37. 37.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) spreading gossip (d) focusing on the problem
38. 38.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) using a calm voice
39. 39.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse

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