Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 974 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
2. 2.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) apologising sincerely (d) saying “I feel…”
3. 3.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
4. 4.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
5. 5.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
6. 6.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) shouting back (d) saying “I feel…”
8. 8.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
9. 9.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
10. 10.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
12. 12.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) apologising sincerely (d) focusing on the problem
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
14. 14.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
15. 15.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
16. 16.True or false: “shouting back” helps solve a conflict. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
19. 19.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) spreading gossip
20. 20.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
21. 21.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
22. 22.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
23. 23.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) name-calling (d) finding a middle way
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) using a calm voice (d) spreading gossip
25. 25.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
26. 26.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
27. 27.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
28. 28.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
30. 30.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) bringing up old fights
31. 31.Which of these helps solve a conflict? (a) taking sides at once (b) focusing on the problem (c) walking off in anger (d) shouting back
32. 32.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) bringing up old fights
33. 33.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
34. 34.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) bringing up old fights (d) using a calm voice
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
36. 36.True or false: “name-calling” makes a conflict worse. (a) False (b) True
37. 37.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
38. 38.Which of these makes a conflict worse? (a) focusing on the problem (b) walking off in anger (c) finding a middle way (d) apologising sincerely
39. 39.True or false: “name-calling” helps solve a conflict. (a) True (b) False
40. 40.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”

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