Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 999 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) name-calling (d) bringing up old fights
2. 2.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) bringing up old fights (d) spreading gossip
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
4. 4.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
5. 5.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.Which of these makes a conflict worse? (a) walking off in anger (b) using a calm voice (c) listening without blame (d) saying “I feel…”
8. 8.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) focusing on the problem (d) using a calm voice
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
12. 12.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) saying “I feel…” (d) bringing up old fights
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
14. 14.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
15. 15.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
16. 16.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
17. 17.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
18. 18.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
21. 21.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
22. 22.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) saying “I feel…” (d) spreading gossip
23. 23.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
24. 24.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
25. 25.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
26. 26.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 1 (d) step 4
27. 27.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) saying “I feel…” (d) taking sides at once
28. 28.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
29. 29.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) using a calm voice
30. 30.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) focusing on the problem (d) shouting back
31. 31.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
32. 32.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) listening without blame (d) apologising sincerely
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 3 (d) step 4
34. 34.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
35. 35.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
36. 36.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) focusing on the problem (d) bringing up old fights
37. 37.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) focusing on the problem (d) shouting back
38. 38.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
39. 39.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) apologising sincerely (d) listening without blame
40. 40.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students