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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 102 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) answering only friends (d) arguing angrily
  2. 2.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) staying calm
  3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) repeating the question
  5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) looking at everyone (d) admitting you don’t know
  6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
  9. 9.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  14. 14.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
  15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
  21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) making up an answer (d) keeping answers short
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  24. 24.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
  25. 25.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) arguing angrily
  26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  28. 28.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) keeping answers short (d) repeating the question
  29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) answering only friends
  31. 31.Which of these is a good Q&A habit? (a) thanking the asker (b) rolling your eyes (c) a ten-minute answer (d) making up an answer
  32. 32.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
  33. 33.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
  36. 36.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) thanking the asker
  37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  38. 38.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  39. 39.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) staying calm (d) repeating the question
  40. 40.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True

Answer key

  1. thanking the asker
  2. arguing angrily
  3. True
  4. rolling your eyes
  5. a ten-minute answer
  6. a poor Q&A habit
  7. listen to the question
  8. repeating the question
  9. True
  10. an impolite reply
  11. an impolite reply
  12. a good Q&A habit
  13. a good Q&A habit
  14. listen till they finish
  15. a poor Q&A habit
  16. an impolite reply
  17. a good Q&A habit
  18. a polite reply
  19. True
  20. politely ask again
  21. True
  22. keeping answers short
  23. thank the asker
  24. take them one by one
  25. arguing angrily
  26. a poor Q&A habit
  27. True
  28. making up an answer
  29. False
  30. answering only friends
  31. thanking the asker
  32. admitting you don’t know
  33. “Does that help?”
  34. a polite reply
  35. keeping answers short
  36. interrupting the asker
  37. False
  38. False
  39. making up an answer
  40. True

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