Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 104 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) making up an answer
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) answering only friends
8. 8.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
9. 9.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
13. 13.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) arguing angrily
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) staying calm
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) admitting you don’t know
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) looking at everyone (d) keeping answers short
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) arguing angrily
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
28. 28.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) staying calm (d) thanking the asker
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) making up an answer (d) looking at everyone
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away

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