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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 112 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) repeating the question
  2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  4. 4.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
  5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) thanking the asker
  6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) rolling your eyes
  7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) repeating the question
  9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) rolling your eyes
  11. 11.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
  12. 12.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) making up an answer
  15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  16. 16.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  25. 25.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
  27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) repeating the question (d) rolling your eyes
  32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  33. 33.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
  35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) keeping answers short
  36. 36.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) repeating the question
  38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  40. 40.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out

Answer key

  1. making up an answer
  2. a poor Q&A habit
  3. a polite reply
  4. questions and answers
  5. thanking the asker
  6. keeping answers short
  7. False
  8. answering only friends
  9. answer briefly
  10. keeping answers short
  11. listen till they finish
  12. take them one by one
  13. a polite reply
  14. admitting you don’t know
  15. a poor Q&A habit
  16. “Does that help?”
  17. an impolite reply
  18. a polite reply
  19. answer briefly
  20. False
  21. an impolite reply
  22. a poor Q&A habit
  23. False
  24. a polite reply
  25. a poor Q&A habit
  26. thanking the asker
  27. True
  28. a good Q&A habit
  29. an impolite reply
  30. a good Q&A habit
  31. repeating the question
  32. a good Q&A habit
  33. False
  34. politely ask again
  35. making up an answer
  36. True
  37. a ten-minute answer
  38. a good Q&A habit
  39. True
  40. say you will find out

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