Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 118 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
3. 3.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
9. 9.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
10. 10.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) thanking the asker (d) keeping answers short
16. 16.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) repeating the question (d) looking at everyone
17. 17.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) repeating the question
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) staying calm (d) thanking the asker
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) looking at everyone
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) thanking the asker (d) keeping answers short
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) answering only friends
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit

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