Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 124 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) a ten-minute answer (d) arguing angrily
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) admitting you don’t know
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) looking at everyone (d) a ten-minute answer
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
9. 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
12. 12.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) making up an answer
13. 13.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) arguing angrily (d) interrupting the asker
18. 18.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
26. 26.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) arguing angrily
27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) rolling your eyes
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) making up an answer
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) making up an answer
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit

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