Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 157 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) making up an answer
5. 5.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) rolling your eyes
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
10. 10.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
11. 11.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
12. 12.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) making up an answer
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) interrupting the asker (d) answering only friends
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
27. 27.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) staying calm (d) looking at everyone
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) a ten-minute answer (d) repeating the question
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) thanking the asker (d) rolling your eyes
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) a ten-minute answer
36. 36.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Ask someone else.” is a polite reply. (a) True (b) False

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