Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 159 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) making up an answer
5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
6. 6.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) keeping answers short (d) repeating the question
8. 8.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) looking at everyone
13. 13.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
14. 14.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) answering only friends
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) making up an answer (d) rolling your eyes
30. 30.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) staying calm
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) rolling your eyes
38. 38.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
40. 40.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) rolling your eyes

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